ask me
anything, babe.
using frank
How do I use frank?

Get naked and get in the shower. Turn the shower on and dampen your skin.

Get dirty by using approximately two small handfuls of scrub to cover your body.

Get rough with circular massage motions, concentrating on problem areas.

Leave scrub to dry for 5 to 10 minutes. Get clean by rinsing the scrub from your body.

Oily/combination skin should use a light body wash to remove excess oil.

Remember to patch test first if you have sensitive skin.

How much frank should I use?

We recommend one-two scrubs a week. The more time you spend scrubbing with frank the more time he has to target cellulite and stretch marks, so make sure you leave the scrub on for 5–10 minutes each time. Things to do while scrubbing include singing, squatting, and thinking about Ryan Gosling.

How often should I scrub?

We recommend one-two scrubs a week. The more time to spend scrubbing with frank the more time he has to target cellulite and stretch marks. The key is to leave the scrub on for 5–10 minutes each time.

Does frank go off?

frank has a shelf life of 6 months. Be sure to keep the bag sealed in between uses and store it in a cool, dry place. If water gets inside the packet the shelf life may be reduced.

Will the coffee stain my skin?

No. Don’t worry if your skin looks brown during the scrubbing process, that lovely coffee colour washes off straight away. A faint coffee smell may linger for a small amount of time. We think it’s quite nice.

What if I get frank in my eyes?

Watch out beb. Keep this scrub out of the eye area, if it gets in there rinse thoroughly and avoid rubbing your eye. If irritation occurs seek medical assistance immediately.

Do I apply to wet or dry skin?

We recommend applying frank to damp skin. For a more intensive treatment apply to dry skin. And if you prefer a paste like consistency, add a little more water while you scrub.

Why is my frank dry?

frank isn't like the other scrubs you might be used to. He's a dry scrub, and that’s part of the reason he works so well.

How long do I leave frank on before rinsing?

The longer you leave frank on the more time the caffeine has to do its thing, like targeting pesky stretch marks, cellulite, eczema or psoriasis. We recommend 5-10 minutes. Be patient - good things take time.

Can I use frank on my face?

Yes, but scrub gently and avoid using alcohol-based products soon after- your freshly scrubbed skin needs room to breath. Use a soap free cleanser to wash off any excess oil. If you have sensitive skin make sure you do a patch test first.

Will my shower get dirty?

Yes. Because you have to get dirty before you get clean. Rinse down your shower when you finish, especially if you live with your mother. frank wants her to like him.

Can I use frank before I fake tan?

Hello, sun smart babe. frank is great to use before you fake tan. He exfoliates away dry skin and smoothes lumps and bumps to help your tan go on more evenly, and stay on for longer. But he’s also great at getting rid of old, patchy fake tan. He’s the perfect guy, really.

Eeek, I think I’m allergic to frank.

If you have an allergic reaction discontinue use and seek medical assistance immediately. We recommend you always do a patch test before a full body scrub. Remember that original frank contains almond oil, so if you have a nut allergy you should be wary of this. Perhaps opt instead for his limited edition coconut and grapeseed coffee scrub.

storing frank
How long does frank last?

It depends how often you want to scrub. We recommend 1–2 full body scrubs per week, which would mean one pack will last about a month.

Can I keep frank in the shower?

Our packaging is waterproof but frank likes to stay dry. We recommend you store frank in a dry area such as the bathroom shelf, or cupboard. Maybe near a mirror so he can check himself out.

My pack doesn't seal properly after use. What do I do?

Use a nail file or thin object to ensure there is no coffee grinds stuck in the seal. Try to seal it again. No luck? We recommend a glass jar or Tupperware container.

buying frank
Where can I buy it?
What method of payment can I use?

Visa. Mastercard. PayPal. American Express.

How long does shipping take?

We don’t mess about. frank is eager to meet you, he is shipped the next (business) day after you order. Our warehouse is based in Melbourne and Australia Post shipping times vary depending on the delivery location.

Please remember, the mailman takes a break over the weekend so orders placed on Friday afternoon will be shipped out the following Monday.

Metropolitan Melbourne. 1-3 days
Country Victoria. 3-4 days

Sydney. Canberra. Adelaide. 2-4 days

Brisbane. Tassie. 3-4 days

Other capital cities. 5-6 days

Everywhere else within Australia. 3-14 days

New Zealand. 3-20 days

How much does shipping cost?

Zero dollars for all Australian babes.

$4.50 for New Zealand honeys for 1x item. Free on orders of 2x or more

Do you ship internationally?

Hello, foreign friend! Yes we do.

New Zealand honeys you're at the right place

If you are based in America you should be on our US site.

All you other international babes choose your location here.

Tracking number please?

frank likes to surprise his ladies. So unfortunately he does not use tracking numbers for orders of 1x and 2x. This also helps him offer you free postage.

If you're an Aussie babe and you've ordered 3 or more franks, you can track them here, using the number found on the shipping confirmation email.

NZ babes, unfortunately frank can't track postage just yet but he's currently working on a solution for you

Do you offer gift cards?

Yes we do, and they’re great for last minute presents. Click here.

Does frank wholesale?

At the moment frank does not wholesale, he’s a bit of a control freak so he wants to ensure he knows his babes are getting a product that’s in tip top condition.

What frank should I buy?

Original vs. coconut. The great debate. Both scrubs are coffee based and will give you a similar type of tough love. The main difference is the oil content. Original frank contains cold pressed almond oil whereas Coconut frank contains both coconut oil and grapeseed oil, plus the added benefits of jojoba. If you have a nut allergy we recommend coconut frank.

The second difference is the smell. Ask yourself if you want to get dirty with a coconut scented scrub, or an orange scented scrub. If you can’t decide, share the love and get dirty with both.

Read more about the benefits of each scrub on the product page.

I ordered frank but he is not in my shower yet.

Oh no. Let’s get to the bottom of this. Firstly check the postage times for your location, and keep in mind that weekends are for the beach and sleeping in. frank operates on business days (Mon-Fri) only, same goes for the postman.

Next, locate your confirmation email and check the address you entered is correct. Does your neighbour have your frank?

Lastly, email the frank team at with your order number and they’ll look into it for you.

I ordered multiple franks but only some arrived?

Don’t sweat just yet babe. We ship all franks in separate envelopes to save you postage costs. This means sometimes your second, third or fourth frank may still be making his way to you.

why frank?
What is frank?

frank is an all-natural coffee scrub for your body- an exfoliator that targets skin conditions such as cellulite, stretch marks, eczema, acne, and psoriasis. He’s made with fresh coffee grinds and other natural ingredients.

Who is frank?

If we told you, we’d have to kill you.

Why is coffee good for my skin?

When caffeine is applied topically to the skin it can stimulate blood-flow and circulation, this may help to reduce the appearance of cellulite. Ground coffee beans are also a natural exfoliant helping to reduce dry skin, as well as target eczema and psoriasis.

Why is almond oil good for my skin?

It’s packed with Vitamins A, E and D to moisturise your skin, as well as linoleic and oleic acids to promote skin healing. Basically lots of good stuff that hydrates your skin and makes it appear to glow.

Why is coconut oil good for my skin?

Babe, it’s trending for a reason, and that reason is because it’s ridiculously good for your body and your skin. Coconut oil keeps your skin hydrated and the connective tissues strong, improving the moisture retention of your skin. It also has antibacterial and antifungal properties.

Why is grapeseed oil good for my skin?

It’s full of antioxidants and has great anti-inflammatory properties, as well as being packed with Linoleic acid, which is great for targeting skin imperfections such as acne. It’s natural astringent tightens the skin while hydrating it and stimulating tissue regeneration.

What else is in frank?

Both Original and Coconut frank contain sea salt, which is renowned for its healing and toning properties. It helps to relieve dry skin, as well as targeting skin conditions such as eczema and psoriasis. Coconut frank also contains jojoba, a botanical extract that moisturises skin to leave it feeling supple and smooth without clogging pores. Jojoba also has proven benefits in treating stretch marks and scarring.

I want a body exfoliator. Is this product for me?

Heck yes it is. You gotta get rough to get smooth.

I have sensitive skin. Is this product for me?

Sure is, frank is an all-natural scrub made with ingredients that come from the earth. We recommend a patch test first to ensure you are not allergic to any of the ingredients in frank. If you have a reaction discontinue use immediately.

I have combination skin. Is this product for me?

Your skin is a bit of a mish-mash, right? Dry in some places and oily in others? Use frank once a week to remove dry dead skin and control shine. We recommend rinsing excess oil with a gentle soap free cleanser after scrubbing.

I have oily skin. Is this product for me?

Did you know oil absorbs oil? And that caffeine is great for targeting impurities and imperfections such as acne? Just make sure you use a gentle soap free cleanser to wash off excess oil after your scrub.

I'm pregnant. Can I use frank?

Hey, sexy mumma to be. As much as frank wants to be on you, we recommend you consult your doctor before you start using him. frank does have a high caffeine content, so some ladies choose to use frank after they have their bub. However, if you are still drinking coffee it shouldn’t be an issue. We’ve also had many great results from new mums who have used frank to target pregnancy related stretch marks.

Does frank help with skin problems like psoriasis, eczema and acne?

We’ve had great feedback in regards to frank treating dry and tired skin, stretch marks, cellulite, acne, psoriasis, and eczema.

That being said, we do recommend you try frank on a test patch of your skin. Just in case you’re a little sensitive. After all, frank is tough love at its best.

If irritation occurs you should discontinue use and consult your doctor.

How long will it take to see results?

Your skin should immediately feel smoother and more hydrated after just one scrub. To see a reduction in the appearance of cellulite and stretch marks you need to be regularly scrubbing for at least 4 weeks. Prolonged, regular use (once a week, ongoing) is best to maintain results. That's lots of naked, dirty time.

Do you have before and after pics?

We sure do.

Check out @frankfeedback, #frankfeedback, and of course #thefrankeffect

Is frank vegan?

Yes. He contains no animal bi-products and he loves tofu.

Is frank tested on animals?

Animals are for cuddling, and they can’t give us feedback. We only test on willing human babes.

Where is frank made?

Frank is made in Melbourne, Australia.

Got more questions, want to know something specific about frank or just want to chat about scrub, coffee or life? Send us an email: